Frequently Asked Questions

Welcome to our FAQ page! Here, you’ll find answers to common questions about our wide range of products. Whether you’re curious about product details, shipping, returns, or anything in between, we’ve got you covered. If you can’t find the answer you’re looking for, feel free to contact our support team for further assistance.

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General Questions

How do I place an order?

Placing an order is simple! Browse our products, select the items you wish to purchase, choose the desired quantity, and click on the “Add to Cart” button. Once you’re ready, proceed to checkout, fill in your shipping and payment details, and confirm your order.

Where are your products manufactured?

Our products are manufactured in facilities that adhere to strict quality and safety standards. We partner with reputable manufacturers to ensure that all our sanitary and cleaning products meet high-quality benchmarks.

Is my payment information secure?

Absolutely. We use industry-standard encryption technologies (SSL) to ensure that your payment information is securely processed. Your privacy and security are our top priorities.

Are your cleaning products safe for children and pets?

Safety is paramount. Our cleaning products are formulated to be safe for use around children and pets. However, we recommend following the usage instructions on each product label to ensure safe and effective use.

Are your products eco-friendly?

Yes, we are committed to sustainability. Many of our sanitary and cleaning products are eco-friendly, made from natural ingredients, and packaged in recyclable materials. Look for the eco-friendly label on product descriptions for more details.

What is your return policy?

We offer a 30-day return policy for most products. If you’re not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. Please ensure the product is unused and in its original packaging.

How long will it take to receive my order?

Delivery times depend on your location and the shipping method selected. Typically, standard shipping takes 5-7 business days, while expedited shipping can deliver your order within 2-3 business days. For exact delivery estimates, please refer to the shipping details during checkout.

About Our Services

DMSI

Welcome to DMSIMN. Your trusted destination for high-quality sanitary and cleaning products designed to keep your home and environment spotless and healthy. We are dedicated to providing a seamless shopping experience by offering a comprehensive range of premium products that cater to all your cleaning and hygiene needs.

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ABOUT US

Diverse Maintenance Solutions Inc. (DMSI)was set up in 1989 by Rita and Ron Dumra. Spotting a gap in the market, for janitorial supplies in the corporate world, they set out to provide the Twin Cities businesses with professional, speedy, yet affordable services.